Greenwich Council


Venue: Committee Room 4 - Town Hall, Wellington Street, Woolwich SE18 6PW. View directions

Contact: Daniel Wilkinson  Email: or tel: 020 8921 5102

No. Item


Apologies for Absence

To receive apologies for absence from Members of the Panel.


Urgent Business

The Chair to announce any items of urgent business circulated separately from the main agenda.


Declarations of Interest pdf icon PDF 37 KB

Members to declare any personal and financial interests in items on the agenda.  Attention is drawn to the Council’s Constitution; the Council’s Code of Conduct and associated advice.

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Minutes pdf icon PDF 65 KB

Members are requested to confirm as an accurate record the Minutes of the meeting held on 13 June 2019.


No motion or discussion may take place upon the Minutes except as to their accuracy, and any question on this point will be determined by a majority of the Members of the body attending who were present when the matter in question was decided.  Once confirmed, with or without amendment, the person presiding will sign the Minutes.


Action Points Review pdf icon PDF 47 KB

To confirmthat actions requested at previous meetings of the Panel have been completed.

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Council-wide Telephone Handling Performance Review pdf icon PDF 59 KB

To receive an update on the performance of telephone calls being answered by back office extensions.


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Use of Enforcement Agents (Bailiffs) pdf icon PDF 132 KB

To receive a report on the use of bailiffs in respect of debt recovery in the Royal Borough of Greenwich


Contract Standing Orders - Summary of Exemptions and Variations pdf icon PDF 151 KB

To note the summary of Exemptions and Variations from Contract Standing Orders as reported to Cabinet on 12 June 2019

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Human Resources - Performance Monitoring 2018/19 pdf icon PDF 269 KB

To note the developments and performance of HR Professional Services for 2018/19 and key actions for 2019/20

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