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Decision Maker
Joint Directors
Social Care Case Management and Finance system for Children’s Services and Health and Adult Services - Contract Award Report
Is a Key Decision:
Due Date
Wed 1 Jun 2022
Joint Directorates
Include Item on Forward Plan:
Decision Type:
Decision Maker:
Florence Kroll Nick Davies
Decision Outcome
  1. Awarded a contract to Quicksilva Ltd (3860799) in accordance with CSO 28 as the Council’s Social Care Case Management and Finance System provider as this supplier returned the most economically advantageous tender.
  2. Noted the contract is for a 4-year period. Royal Greenwich has the right to extend the contract on the same terms for further periods of up to 2 years and then an additional one year, making a total possible Contract Period of 7 years.
  3. Noted the contract value for the main term of four year is £1,085,923.20. The contract value includes year 1 costs of £362,230.80, Year 2 £241,230.80, Year 3 £241,230.80, Year 4 £241,230.80. A full breakdown of costs is available in section 4.7. The Additional cost of 3-year options to extend the contract, if RBG requires, are Year 5 £241,230.80, Year 6 £241,230.80, Year 7 £241,230.80.
  4. Noted the existing contract with Servelec, for the Mosaic Social Care Case Management System ends on 30th June 2022. The new contract is with Quicksilva Ltd, who have Servelec as their sub-contractor, providing the Mosaic Social Care Commissioning, Payments & Charging Solution. The transition between these two contracts will be negotiated with the existing contractor and new contractor.
  5. Noted the Director of Regeneration, Enterprise and Skills approved a framework business case to use the Crown Commercial Services Data and Application Solutions Framework Lot3c (ID RM3821) on 20th November 2019.


Additional Information

D15 - General Exception
D16 - Special Urgency

Decision Criteria

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Social Care

Overview and Scrutiny

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Decision History

Date & Time CreatedUser Full NameStatus DescriptionDetails
 Page 1 of 3, items 1 to 10 of 21.
20/12/2021 10:28:30Daniel WilkinsonBusiness Item Created 
20/12/2021 10:28:37Daniel WilkinsonStatus ChangedDecision Proposed [2]
20/12/2021 10:28:51Daniel WilkinsonWard AddedAll
20/12/2021 10:28:56Daniel WilkinsonTopic AddedSocial Care
20/12/2021 10:30:58Daniel WilkinsonGeneral Details Edited 
31/01/2022 12:09:40Daniel WilkinsonGeneral Details Edited 
21/03/2022 13:50:59Toyin ShobowaleGeneral Details Edited 
22/04/2022 10:29:50Daniel WilkinsonGeneral Details Edited 
23/05/2022 11:35:36Daniel WilkinsonGeneral Details Edited 
23/05/2022 11:36:07Daniel WilkinsonGeneral Details Edited 


No history found.