Greenwich Council

Agenda

Venue: Committee Room 4 - Town Hall, Wellington Street, Woolwich SE18 6PW. View directions

Contact: Daniel Wilkinson  Email: daniel.wilkinson@royalgreenwich.gov.uk or tel: 020 8921 5102

Items
No. Item

1.

Apologies for Absence

To receive apologies for absence from Members of the Panel.

2.

Urgent Business

The Chair to announce any items of urgent business circulated separately from the main agenda.

3.

Declarations of Interest pdf icon PDF 49 KB

Members to declare any personal and financial interests in items on the agenda.  Attention is drawn to the Council’s Constitution; the Council’s Code of Conduct and associated advice.

Additional documents:

4.

Council-wide Telephone Handling Performance Review pdf icon PDF 217 KB

Members to note an update on the performance of telephone calls being answered by back offices, specifically, calls that are not routed through the Corporate Contact Centre.

5.

Records Management - Update Report pdf icon PDF 202 KB

Members to note an update on the implementation plan for improving archiving and records management, as the overall ICT Strategy.

6.

Freedom of Information Requests - Annual Performance Report: January 2018 to December 2018 pdf icon PDF 158 KB

Members to note the Freedom of Information requests performance report for the period January 2018 to December 2018.

Additional documents:

7.

Procurement Review Report pdf icon PDF 123 KB

Members to endorse the recommendations at Section 7 of the report, and agree that the report be submitted to Overview and Scrutiny on 30 April 2019.

Additional documents: